Dedicated:
All entrepreneurs ... ... Good food ...
... and those who long ago were in a good sleep ... ... And now are in the street ...
JUNE , 2007
Summary:
This book deals with implementations of systems to improve productivity and quality in macro and micro economic environments accidents and human aspects of organizational culture and behavior are low or zero . It examines how these aspects contrast with the best practices for continuous improvement. It is the experience of 18 years the author improve the operation of micro, small and medium enterprises in a natural and easy.
no controversy in it or treatment or analysis of the decisions, policies, structures and systems outside the country the company that have affected its performance. To date, have already claimed many lives of those businesses that emerged from an effort, dedication and tenacity, and now many others are in an uncertain situation. You can not waste time on external factors, it should boost the forces and internal aspects to expel and retract the outer. This book seeks to explain and implement software systems in a simple and brief, with common sense. Intended to convey experiences, ideas and information without belittling or undermining the foundations and bases of these keys for improvement applied to a lower level.
His goal is to make feasible and accessible to micro, small and medium enterprise knowledge that can break with their causes and hazards. Aims to share knowledge and information to generate an impact on a solid foundation for improving the service, quality, flexibility, innovation, price, performance and delivery time will you make, maintain and enhance market competitiveness. This book together information, systems and experiences in an informal method that can penetrate structures and paradigms modified to obtain the satisfaction of basic needs to maintain in a competitive market to these businesses.
Prologue:
macro management of the business has always been indicted environments in strategic planning, analysis and study of internal and external environments and the specific synergy between objectives and goals of consolidation and growth in response to these situations. Their mobility is higher, your expertisse is higher, its scope is larger, its capital and resources, sometimes incalculable and structures designed to withstand shocks and avoid them in a strategic manner with other major corporate transaction.
Usually we all know how vital it is the productivity and quality in business, but today is not just a concept and understand it fully, if not a process that must involve work practices, specialized people, procedures, standards and policies appropriate to the global environment, this derivative of a professional study and analysis of internal and external factors which directly and indirectly in the operation of micro, small and medium enterprises. Achieving
productivity and quality for some is the core of its operation. For many others it is only a matter of survival, is a breath to keep the workforce and customers while waiting for another scenario happens externally. Productivity and quality today is to combat rising prices and production costs, the scarcity and rising raw materials, the price war, the pressures and conditions of large corporations, interaction with globalizing processes and systems, a dislocated economy, favorable to large corporations, failed policies, corruption, financing scarce and expensive, unfair competition and informal trade, lack of an organizational culture and business management issues the business that require us to be planners and specialists and not generalists. Minimum
analysis and study of internal and external environment, does not absorb the brunt of this situation that has left doubt on the ability to make and maintain optimal business as was done previously. Now is not an option is required to compete with the best companies in the world, those that their level of maturity beyond expertisse and ours by between 50 and 100 years. Companies that have already passed the age of the automation and communication for 30 years and are now very high margins in the era of knowledge, and indeed have transformed their money, and do not sell products, sell concepts and knowledge of the external environment.
Today is strong doubt the existence of micro, small and medium enterprises, which, it only takes time if it worsens their cognitive ability, hearing and vision for integrated, internally first, and then with their peers and colleagues abroad.
The appeal comprehensive system for improving infallible micro, small and medium enterprise involves a method of interaction of 20 keys that have a major impact on the quality, flexibility, delivery time, innovation, service, performance and price products and services. Described how are you 20 key improvement work together to change the internal environment and external repel.
In the first chapter raises the prerequisites for establishing the springboard for competitiveness, they provide the basis of the essential requirements of business and organizational culture that prepares the company for the first applications for improvement. Later in the second chapter are integrated general diagnostic of the current situation. These diagnoses were studied in depth the internal and external environment to easily and clearly define the operational and strategic actions for improvement.
The third chapter starts the applications of basic systems for improvement, he explains the implementation of four key improvement. Small group activities, management by objectives or rationalization of the system, technical and technological capacity and 5S indispensable to achieve a working environment clean, orderly, safe, friendly and foresight.
The fourth chapter applications is "specific enhancement" that are aimed at specific sectors and specific types of businesses. In these specific improvements are included 8 key improvements are: policies and working conditions, improvement of working methods and value analysis, inventory reduction, coupled manufacture, control efficiencies, self-directed teams or high performance and multi-skilled workers.
The sixth chapter discusses the system-wide improvements, which are named for their great impact on cost, quality and productivity, but to access them should have 2 years of experience applying the above. This chapter discusses 9 keys for improvement are: rapid preparations of equipment or work areas, total productive maintenance, intelligent monitoring, quality assurance, supplier development, cost centers and eliminating waste, production scheduling and floor control, computer technology support and conservation of energy and materials.
The previous figure is graphically expressed the methodology to achieve the highest quality, service, flexibility, performance, and innovation and the best delivery time and price that will keep the company competitive in the market but we must clarify that these are only tools and as such must be considered. If we look to calm the concepts described above, we will realize that these are first to be antagonistic to each other and if we need more quality in the balance can increase costs and hence the price, if we are to improve delivery times affect no doubt a product innovation. It is also important to clarify that so far there in the world a working system that can increase these seven factors to 100% so we must manage with open approach to determining these two realities.
To solve these problems of productivity in the micro, small and medium enterprises in this book offer first effective implementation with the imperative of a cognitive attitude, and specified the director. After a thorough analysis of the degree of organizational culture, expertisse and knowledge to provide the foundation for a natural implementation, simple and practical systems, taking advantage of informality to serve, guide and support each member shoulder to shoulder.
Secondly, the implementation of these improved systems and processes must be accompanied by a rigorous system of performance measurement and evaluation of each of the members, a constant review contracts based on results and a rigorous schedule of meetings for improvement become apparent where the activities and objectives.
Third, if all the above is not submitted and discussed on monetary compensation will not make sense and constant monitoring, so any system or process improvement should speak and be translated into tangible terms to properly manage internal and external information for making decisions.
About the author:
Octavio Sanchez, consultant and technical advisor and administrative, founder and director of Technical Assistance and Special Services Engineering Company more than 21 years of successful applications on improving systems and practices of first world. Industrial engineer, graduated from the University of Guadalajara; master in industrial systems analysis from the University of Guadalajara; certified manufacturing systems and processes, a certificate in planning and execution of manufacturing resources, a certificate for professional excellence in consulting services and consulting professions by the secretariat of Jalisco in June 2000 Engineer of the Year Award by the College of Engineers of Jalisco state in July 2001;
Its interventions include more than 150 micro, small and medium companies from 18 different orders in the state. Creator of the systematic approach to business revolution and the concept that fosters HACEDURÍA results by direct integration, informal and deeply into the problems of these companies.
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has participated in specific projects of institutions like the Chamber of the garment industry, Jalisco delegation. The association of furniture manufacturers Ocotlan. The association of furniture manufacturers in Jalisco. The Technological Institute of the Garment Industry. The University of Guadalajara. Credit Union of the Clothing Industry of the State of Jalisco AC Chamber of Commerce. The College of Industrial Engineering of the State of Jalisco, AC The Ministry of Trade and Industry. And the Autonomous University of Guadalajara, EDUCON - ONLY. Cuauhtémoc University, Campus Guadalajara. He has developed and implemented training for specific projects and implementation of systems for improvement in large companies like SA Furniture Bélticos Placencia United Bottling Group SA SA SA Marzipan Universal Packaging of Rosa. IBM. and Tequila Herradura (Norias plant).
MASI ING. RAFAEL OCTAVIO GÓMEZ SÁNCHEZ
DIRECTOR ATSEI
THE SOURCE, It works.
Cel (044) 333 40 47 706
Tel (01 33) 36 59 54 11
thesource@prodigy.net.mx
floversoluciones @ yahoo. com.mx
Parras # 633 int. 1
Col. Quintas Alamo.
Tlaquepaque, Jalisco. Mexico
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